Customer said they could shake/rattle the door and it would ..
Added 2023-06-01 15:38:43 +0000 UTC
Customer said they could shake/rattle the door and it would unlock 😳
I shook it and it did in fact unlock 😬
I swapped in a new AdamsRite Swingbolt and new cylinder guard. Several function checks and a 5 minutes shake and rattle test... Secure.